Refund Policy

Refund Policy

Overview

Due to industry regulations, all websites must have a viewable privacy policy and refund policy. We have created sample policies for you to use, or you can write your own, if you choose so.

Refund Policy

The refund policy explains how you handle returns, refunds, and exchanges. You can display this policy on either the product page or the checkout page of your website. Vetorax makes every effort to refer refund requests to you, the seller, but reserves the right to issue a refund if necessary.

Though “No Refund” Policies are generally permitted, Vetorax strongly recommends against this business practice because it often leads to high customer chargebacks. There are certain situations where Vetorax cannot permit “No Refund” Policies. If this applies to you, Vetorax will let you know.

Sample Refund Policy (for Goods)

This is a sample that you can use to create/customize the refund policyfor goods  to be displayed on your website:

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.